Integrated management system policy
One integrated management system for quality and information security, compliant with the international standards ISO 9001 and ISO 27001.
- ISO 9001 · Quality
- ISO 27001 · Information security
At Comunik, a reference player in engineering, technical assistance, publishing and installation of technology solutions for VoIP, CRM, contact centers and Big Data, we have implemented an integrated management system combining Quality and Information Security, in compliance with the international standards ISO 9001 and ISO 27001.
Our commitment
Our commitment rests on continuous improvement, to guarantee the excellence of our processes and the security of our systems. It translates into:
- Ensuring optimal performance of our integrated management system to meet the expectations of our customers, partners and relevant interested parties.
- Strictly complying with applicable legal, regulatory and normative requirements.
- Mobilizing our human, technical and financial resources to deliver our strategic vision.
Our strategic priorities
Shorter lead times
Speed up project delivery and make it more efficient.
Commercial and technological innovation
Develop solutions that fit our customers' needs and the way the market evolves.
Skills development
Strengthen our people's professional skills through continuous learning and knowledge transfer.
Information security
Protect the confidentiality, integrity and availability of our data and systems.
Stakeholder satisfaction
Keep satisfaction high among our customers, partners and employees.
Profitability
Secure Comunik's long-term viability and economic growth.
Sustainability
Strengthen environmentally and socially responsible practices across all our activities.
Management's commitment
As Chief Executive Officer of Comunik, I personally commit to:
- Making sure this policy is shared, understood and applied by all my colleagues.
- Making this policy available to relevant interested parties.
- Keeping a technological, legal and commercial watch to anticipate changes in the sector.
- Providing the resources needed to continuously improve our integrated management system.
This policy reflects our vision of a reliable, innovative and effective partnership, serving everyone we work with.
Executive management — Comunik CRM