Thursday, September 24, 11 a.m.Sphère, what's next: the new features live, with your questions.
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Comunik KIT — Phone, chat and video in one place.Email, calendar, files and notes too, in the browser and on mobile.
Trusted by
The problem
At a glance
Channels, threads, mentions
Rim: Pallet 3 is waiting for the carrier.
Designed, hosted and run by a Tunisian operator since 2006. Your data lives on our cloud, on a dedicated cloud or on your own servers.
Switchboard, queues, voice server
Sonia Lahmar4018
Rim Belhadjsoftphone
Mehdi Jouinimobile · +10 sSonia Lahmar4018Rim BelhadjsoftphoneMehdi Jouinimobile · +10 sVoIP
Chat
A message becomes a ticket, an opportunity or an activity. Share a deal: its card appears in the thread, with its status. Call, video meeting, email, Drive file: everything opens from the channel, without leaving it.
Visio
A meeting starts from a channel or sits in the calendar. Your colleagues join through the platform, a client through a link, in their browser. You decide who comes in.
Agenda
The table, the kanban and the calendar show the same activities: tasks, meetings, calls, video calls, follow-ups. Each has its due date, its priority and its assignees, and links to a contact or an organisation.
Koukou AI
In Chat, Video, Calls and Mail, Koukou summarises and suggests a reply. From any screen, Koukou the assistant does what you ask, with your rights.
KIT add-ons
The Core
Dashboard, statistics, automation and settings are the same for KIT, HelpDesk or Finance. Nothing to relearn when you add a product.
HelpDesk, Socials Inbox, Finance and Connect plug into the same Core as the KIT: dashboard, statistics, automation and settings are shared.
HelpDeskEvery ticket has a deadline and an assigned agent. The AI copilot suggests the reply, the agent approves it.
Socials InboxYour team replies without switching apps. A conversation becomes a ticket in one click.
FinanceOverdue invoices are chased for you.
ConnectEvery call reaches the right queue and an available agent. You follow it all live.
On mobile
An app for iPhone and Android, on the same account as the browser. Reply in a channel, take a call or open a file without going back to the office.
Security
What is in place today, without the packaging: where your data sleeps, who can open it, how it travels, and what stays on record after every action.
On the Comunik cloud, in Tunisia. In a dedicated cloud, in the country you name. Or at your place, on your hardware. The interface is the same in all three cases.
Roles and permissions per module, rights per channel in the chat, reader, editor or owner on a Drive folder. A disabled account loses every access at the same instant, telephony included.
By app, security key or recovery codes. Open sessions are visible and revocable device by device. Sign-in through SSO is possible.
The interface runs on TLS 1.3, call media on SRTP. Audio and video in meetings are encrypted between each participant and the server. In the chat, end-to-end encryption is switched on room by room, with the keys on your devices.
The antivirus checks everything that enters the Drive: a suspect file goes to quarantine. Sharing links expire and can be password-protected.
Administration actions are written to a log that can be neither edited nor erased, with no screen to read it yet. The Drive keeps the access history of each document.
Information security
How your data is classified, protected and returned, audited by TÜV Rheinland.
Quality management
Written processes, checked and reviewed: what TÜV Rheinland comes to audit.
Pricing
From 25 users, a volume discount applies.
Questions
Short answers. If yours is not here, we answer yes or no.
One account to call, chat, meet and share files, on the computer and on the phone. The mobile app comes with every plan.
