Comunik HelpDesk
+ 9 TNDper user per month
Customer requests as tickets: queues, response times paused while the ball is in the customer's court, macros, satisfaction surveys.
One price per user, published.
Three plans in Tunisian dinars excluding tax, per user per month. Two months free when you pay yearly, and a volume discount from 25 users.
In all three plans
Calls
Directory
Statistics
Dashboard
Automation- Mobile app
The three Comunik KIT plans and the Enterprise offer
From 25 users, a volume discount applies.
Prices in TND excl. tax, per user per month
Start
You are replacing a phone system, or setting one up for the first time.
9.9TND
per user per month, excl. tax
That is 99 TND per month
Up and running within 48 hours
Telephony
- Full VoIP telephony
- IVR and call queues
- Transfer, park, conference
- Voicemail to email
Shared core
- Contacts and organisations
- Call statistics and log
- 5 GB of storage
Most chosen
Advanced
Several sites, remote work: the team has to work together.
16.9TND
per user per month, excl. tax
That is 169 TND per month
Up and running within 48 hours
Teamwork
- Everything in Start
- Team chat
- Video meetings
- Activities
- Free internal calls
- 30 GB of storage
Full
All of the company's communication on a single invoice.
26.9TND
per user per month, excl. tax
That is 269 TND per month
Up and running within 48 hours
Email
- Everything in Advanced
- Business email
- Shared inboxes
- Broadcast
Files
- Drive
- Notes
- 50 GB of storage
Enterprise
Large headcounts, or hosting rules set by your industry.
Custom quote
A written quote, valid for three months
Reply within one business day
Hosting and contract
- Everything in Full
- Dedicated cloud, in the country you choose
- Or on-premises installation
- Add-ons in a single contract
Simulator
Your budget, in three settings.
The total updates as you go. The firm quote reaches you in writing within one business day, valid for three months.
Active seats, not your headcount.
Which plan?
Any add-ons?
Optional. You can add them at any time.
How do you pay?
Your subscription
562TND per month, excl. tax
Over twelve months: 6,743 TND excl. tax
- KIT Advanced × 35 users591.5
- Volume discount, 5%− 29.6
Tier reached: 5% off, applied automatically to the invoice.
Estimate excluding tax, calls and any hardware.
The detail
Plan by plan, what changes.
If it is not in the table, it is not billed.
Add-ons
Customer service and the contact centre are priced separately.
They fit any plan, with the same volume discounts and the same two free months on yearly billing.
Socials Inbox
+ 12 TNDper user per month
WhatsApp, Messenger, Instagram, Telegram and your website chat in one inbox, with assignment and quick replies.
Comunik Finance
+ 12 TNDper user per month
Deals, quotes, invoices and catalogue, on the same directory as everything else. No new password.
Comunik Connect
The contact centre: known callers skip the menu, supervisors can listen and whisper, faxes arrive as PDFs.
- Advanced IVR and campaign queues+ 14 TND per agent per month
- Supervision and recording+ 11 TND per agent per month
- Fax2mail19 TND per number per month
Koukou AI
Custom quote
Koukou acts in your applications with your rights, answers your numbers and, in Mail or Chat, summarises and suggests a reply. Its price is set when we quote, based on usage.
Also outside the subscription: the calling plan (national bundle or pay-as-you-go) and hardware, only if you need it. A computer and a headset are often enough.
Questions
What we get asked about pricing.
Awkward questions included. If yours is missing, call us.
Give us three numbers. We give you a price.
Your active seats, your sites and your call volumes are enough. You get a written, firm quote, valid for three months.
Prices in Tunisian dinars, excluding tax, per active user per month unless stated otherwise. They exclude calls, any hardware and specific integration work. Only the named quote you receive is binding.