Close the panel, it carries on.
The request runs on the server. The Koukou button flags the answer when it arrives, on the page you're on.
Koukou AI, the assistant — Ask Koukou. It does it in Sphere.
Koukou looks up a contact, creates a ticket or files a Drive folder, with your rights and nothing more. Under each answer, the list of tools it used.
The problem
An assistant that answers, then you copy it over.
A separate assistant
- It answers, then you copy its answer into the application.
- It knows nothing of your records, tickets or folders.
- You can't tell what it did to reach its answer.
- Once it starts, you wait for it to finish.
Koukou
- It acts in Sphere: it creates the ticket, files the folder, sets the reminder.
- It searches your applications, with your rights.
- Under its answer, every tool used and its application.
- Send becomes Stop: you stop it whenever you want.
Ask
A button on every page, one sentence, and off it goes.
Koukou opens from any page in Sphere. You write what you want, pick the model level, and stay in control while it works.
The Koukou button sits at the bottom of every page. It opens a panel, or the full page with the list of your conversations.
Act
One request, and the application follows.
Koukou moves from one application to another to do what you ask. It only does what your rights allow.
Follow
You see what it did, tool by tool.
Under each answer, "Tools used" unfolds: each tool's name, its application, its status. Next to it, the level that was used and the real response time.
- Every tool, named and ticked
- The model level that was used
- The real response time
- Copy the answer
It carries on
It keeps working while you look elsewhere.
Three things you only see in use.
When it's unsure, it asks.
Two records with the same name? Koukou asks which one before writing anything.
A question about Sphere? It cites the article.
Koukou searches Sphere's documentation and gives you the article that answers.
What it can do
Sixteen applications, about 170 actions.
CalendarCreates, assigns and comments on activities; manages projects.
DirectorySearches, creates, edits and archives records.
DriveSearches, files, renames and moves to the bin.
MailReads threads and messages, handles flags and the bin.
ChatLists and summarises conversations.
Socials InboxSummarises the day and each conversation.
Comunik HelpDeskCreates, edits, assigns and changes the status.
Comunik FinanceCreates deals and moves them through stages.
NotesOpens, creates and edits notes.
CallsReads the call log and call statistics.
AnalyticsPrepares overviews, queries and funnels.
AutomationStarts a process from a template.- Comunik VOIPBuilds and tests an IVR, for administrators.
- Koukou AIAnswers about Sphere, citing the documentation.
Not yetVisioNo tool in Video yet.
Protect
It acts with your rights, never with more.
Koukou holds no rights of its own. Its actions go through your page, as if you were clicking.
- It runs its actions in your page, with your session.
- The server never runs a tool itself.
- Eight steps and five minutes at most per request.
- It only changes page if you ask.
On the phone
On mobile, Koukou answers. It doesn't act yet.
The mobile app keeps your conversations with Koukou: a new thread, the suggestions, copy. Tools, the model level and the Stop button stay on the web for now.
- Your threads, on iOS and Android
- Three suggestions to start
- Copy an answer
Pricing
Koukou is priced on usage.
Koukou is not part of the free trial. We quote it with you; your sphere sets the cap on the model level.
Koukou acts in these applications
- Drive
- Comunik HelpDesk
- Directory
- Calendar
- Mail
- Socials Inbox
- Comunik Finance
- Notes
Koukou AI
The assistant
Price
On quote
Based on usage, not in the free trialThe inventory
Everything the assistant does, and what's missing.
What's in grey doesn't exist yet. We'd rather say so.
Not yetAlso in the mobile app
Ask
- The Koukou button on every page
- The full page, with the list of your conversations
- Search, delete a conversation
- Three suggestions when the thread is empty
- New thread, answer, copy
- AI-given title and renaming: in testing, not yet in production
Act
- About 170 actions in 16 applications
- Run by your page, with your rights
- It asks when several records match
- "On this page" in Socials
- It sees the open view in Socials and Activities
- "On this page" in the other applications
- A confirmation before sending or deleting
- Acting from the phone
- Acting in Video
Follow
- "Tools used", tool by tool
- The level used, the response time
- Stop an answer in progress
- It carries on with the panel closed; the button flags the answer
- The cost of each answer
- Koukou in the admin's AI usage
Set up
- Three levels, under your sphere's cap
- Opened for your sphere by our team
- Not in the free trial
- Koukou's settings in your administration
- A memory, scheduled tasks
- Web search, tools outside Sphere
Questions
What we get asked about Koukou the assistant.
The answers describe Koukou as it is in the code today.